Client Partner, Mid-Market Sales (Goods) at Reddit · Toronto, Canada

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Goods team in Toronto! In addition to laying the foundation of the team, the Client Partner will be responsible for forming relationships with key brands and ensuring they meet their business objectives using Reddit's advertising suite.

Please note that this role is required to work in-person from our Toronto office 1-2 days per week.

Core Responsibilities:

Collaborate with existing clients to deliver Reddit solutions that help achieve those customers’ marketing and business goals
Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close
Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit
Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor
Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency
Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
Proactively construct upfront and joint business plans with top clients
Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
Leverage data from internal and external sources to inform client strategies and pitch proposals
Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
Act as an internal lead by actively volunteering in team meetings and Reddit special projects
Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Provide thought leadership and act as a Reddit evangelist with partners and at industry events
Share your industry, client, and product expertise by mentoring and training other team members
Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Qualifications:

4-7 years of experience in digital media with at least 1-3 years of experience in sales
Proven experience managing relationships up through C-level executives
Deep industry expertise in specific verticals, product types, and/or measurement solutions
Deep existing relationships within the agency and client direct space
Subject matter expertise in the social media landscape and native advertising
Experience building and executing long-term account growth strategies
Demonstrated top-performer achievement against sales targets
Ability to lead special projects
Ability to manage and scale a book of business greater than 20 accounts
Positive outlook, team player
Demonstrated high achievement against sales targets
Motivated self-starter who thrives in unstructured environments
BA / BS degree or equivalent work experience

Benefits:

Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Comprehensive Medical Benefits & Health Care Spending Account
Registered Retirement Savings Plan with matching contributions
Income Replacement Programs
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave

#LI-Hybrid

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

About the role