Customer Enablement Architect (Capability Engineering & AI Adoption)
Databricks
Sydney, Australiaonsitefull timeToday
Databricks
CSQ427R440
The Databricks Customer Enablement team is on a mission to upskill data and AI professionals in customer organizations so they can use Databricks effectively and accelerate customer success.
As a Customer Enablement Architect, you will design and lead customer enablement and talent-transformation programs across Australia and New Zealand. You will partner with Sales, Field Engineering, Forward Deployed Engineering, Training Delivery, and Operations to understand customer needs, recommend the right learning solutions, and ensure successful execution.
You will balance strategic customer engagement with program and commercial execution across training bookings, revenue, learners, credentials, and adoption. You will bring enough technical depth to understand Databricks curriculum and certifications, make credible recommendations, and engage confidently with technical stakeholders—without being expected to deliver deep hands-on technical training.
You will help customers build capability across areas such as:
You do not need to be a principal engineer. You should be able to hold a credible technical conversation, understand curriculum and certification requirements, and recommend the right enablement path. Experience creating a prototype, automation, or technical tool is valuable but not required.
About Databricks
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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