Customer Success Acceleration Lead, LeadGen Business
Skills
- Digital Marketing
- Digital Media
- Lead Generation
- Stakeholder Management
- Team Leadership
- Mentorship
- Strategic Planning
- Performance Marketing
About the role
Responsibilities:
Partner with executive stakeholders to build and drive a holistic LeadGen (LG) strategy and narrative for the organization.
Lead the LG team of digital media specialists and their managers responsible for account level excellence and help clients reach their marketing objectives.
Mentor and coach teams of marketing strategists to deliver excellent performance and develop their digital marketing expertise specifically LG business. Provide mentorship, meaningful career evaluations and facilitate professional development plans.
Build a team first culture internally and nurture strong Americas sales partnerships. Represent gCare Google Customer Solutions (GCS) solutions for the LG business and have a keen sense of priorities driving the business outcomes.
Be bold, take calculated risks and test the status quo effectively.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
15 years of experience working in customer relationship development by working with digital media or digital marketing/advertising solutions.
8 years of experience leading, mentoring, and developing teams.
Preferred qualifications:
Master's degree in Marketing, Technology, or equivalent practical experience.
14 years of experience in media advertising, marketing on the customer side, consulting, or digital marketing.
3 years of experience in managing people.
Experience in managing multi-market/regional stakeholders.
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