Key Account Manager - Gurgaon

Purpose of the Job
Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.
Deliverables:
- Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
- Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue
- Augment solution selling, and drive new product penetration in emerging markets
- Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
- Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control.
Major Challanges:
- To work in alignment with processes on Data and Voice
- To work on retention of existing revenue as well and grow new products.
- Account Penetration & Product Penetration
Our Employee Value Proposition
Our Employee Value Proposition is made up of 3 pillars which is a succinct articulation of who we really are. Here’s what you will get to experience if you’re an Airtel employee:
Limitless Impact:
You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.
Limitless Ownership:
You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.
Limitless Careers:
You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences.
#BAL
Purpose of the Job
Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.
Deliverables:
- Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
- Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue
- Augment solution selling, and drive new product penetration in emerging markets
- Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
- Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control.
Major Challanges:
- To work in alignment with processes on Data and Voice
- To work on retention of existing revenue as well and grow new products.
- Account Penetration & Product Penetration
Our Employee Value Proposition
Our Employee Value Proposition is made up of 3 pillars which is a succinct articulation of who we really are. Here’s what you will get to experience if you’re an Airtel employee:
Limitless Impact:
You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.
Limitless Ownership:
You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.
Limitless Careers:
You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences.
#BAL