Scrum Master

Join us as a Scrum Master at Barclays, where you will enable high-performing Agile teams across the BFA Channels landscape. You will drive delivery excellence, foster continuous improvement, and leverage AI-powered insights to enhance team productivity, predictability, and decision-making. You will act as a servant leader, working closely with Product Owners, Engineers, Architects, and stakeholders to remove impediments, manage dependencies, and ensure delivery outcomes align with business objectives. To be successful as a Scrum Master, you should have experience with: Agile Delivery & Team Enablement Facilitating Scrum ceremonies including Sprint Planning, Stand-ups, Reviews, Retrospectives, and Backlog Refinement. Coaching teams on Scrum, Agile, and Lean principles to drive ownership, accountability, and continuous improvement. Managing delivery risks, dependencies, impediments, and stakeholder expectations. Driving Agile governance, transparency, and reporting through Jira and relevant delivery tooling. Monitoring delivery health using Agile metrics such as sprint predictability, velocity, throughput, and cycle time. Proven Scrum Master experience in complex technology delivery environments. Strong knowledge of Scrum, Agile, Lean, and SAFe frameworks. Scrum certifications (PSM, CSM, SAFe SSM). AI-Enabled Delivery Excellence Leveraging AI tools to improve delivery insights, sprint forecasting, risk identification, and team productivity. Using AI-assisted reporting, meeting summarization, and action tracking to reduce delivery overhead. Promoting data-driven decision making through delivery metrics and predictive analytics. Championing responsible adoption of AI capabilities within Agile teams. Highly Valued Skills Experience working with cross-functional engineering teams. Hands-on experience with Jira, Confluence, and Agile delivery tooling. Familiarity with AI productivity tools such as Microsoft Copilot or similar AI-assisted platforms. Strong facilitation, coaching, stakeholder management, and conflict-resolution skills. You may be assessed on key critical skills relevant for success in the role, including Agile Delivery, AI & Digital Fluency, Risk & Controls, Change & Transformation, Strategic Thinking, and Technology Leadership. This role is based out of Pune. Purpose of the role Facilitates and supports Agile teams by ensuring they follow Scrum principles. To remove obstacles, enhance team collaboration, and ensure smooth communication, enabling the team to focus on delivering high-quality, iterative results.  Facilitate Scrum events, promote continuous improvement, and act as a bridge between the team and external stakeholders. Accountabilities 1.Facilitate Events: Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox 2.Support Iteration Execution: Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback 3.Optimize Flow: Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible 4.Mitigate Risks: Identify and escalate risks to remove impediments and shield the Squad from interruptions 5.Build High-Performing Teams: Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, and drive high-performing team attributes 6.Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders 7.Governance and Reporting: Ensure data quality and provide representation at required governance forums, if applicable Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.