Product Manager II

Platform Strategy & Roadmap Own the end-to-end product roadmap for MDO's platform: the standards, tools, portals, paved paths, and SRE tooling that govern how developers build against, and how SRE/DRIs operate, MDO's core systems. Define and evolve MDO's builder capability and access tier model: trust tiers, maturity tiers, and the onboarding-to-production pipeline that matches access to risk. Champion a “guardrails, not gates” approach, embedding governance and operational requirements into tooling and templates rather than human approval processes. Partner with MDO vendor management, procurement, and operations teams to integrate platform requirements into vendor contracts and partner agreements. Develop API governance standards, data access policies, and system integration guidelines that protect MDO's core systems while enabling developer velocity. Design and deliver the developer paved road: templates, scaffolding, starter kits, sandbox environments, and reference integrations that make safe development the fastest path against MDO's SAP, data warehouse, and API systems. Own the developer portal as a product: service catalog, API catalog, documentation, and self-service access flows. Drive developer onboarding from first day to first production deployment; treat time-to-productivity as a primary product metric. Bachelor's Degree AND 2+ years experience in product/service/program management or software development. OR equivalent experience. 5+ years of experience in product management, technical program management, or software engineering, including 2+ years in platform, developer tools, API, or partner/ecosystem products. Experience with internal developer platforms, developer portals (Backstage or equivalent), or paved-path / golden-path tooling. Experience designing or operating developer programs for vendors, partners, or third-party builders (certification, onboarding, enablement). Experience defining product success using developer experience metrics such as developer NPS, DORA metrics, and time-to-productivity. Experience with incident management platforms (ICM, PagerDuty, ServiceNow) and SRE practices (SLOs/SLIs, error budgets, toil reduction). Experience defining AI/ML-driven automation strategies for operations or security use cases. Experience in supply chain, devices, hardware, or manufacturing operations domains. Background in solutions architecture, enterprise architecture, or technical program management. Master's Degree, MBA, or equivalent advanced training in a related field.