IB SR Refresh SME

Step into the role of IB SR Refresh SME where you will take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations.

You may be assessed on key critical skills relevant for success in role such as:
• Conceptual understanding of risk management and the controls needed to mitigate them.
• Expertise in Global KYC, Customer due diligence, Enhanced due diligence, financial crime, or risk and control role.
• Excellent communication and interpersonal skills to effectively communicate with stakeholders, build relationships, and present findings.
• Take ownership of managing risk and strengthening controls within assigned work areas, ensuring compliance with relevant rules.
• Act as key point of contact for internal and external stakeholders, building strong professional relationships beyond immediate team.
• This is a US shift role.

Desirable skills sets:
• Comprehensive experience in Global AML-KYC regulations and end-to-end KYC reviews based in EMEA / Americas / APAC region
• Strong understanding of Due Diligence on Institutional Clients, Sanctions, Adverse Media Screening, PEP
• Specialist knowledge in CDD, EDD, understanding and experience in reviewing company structures, organisations and ownership – for example Trusts, Charitable Organisations, Nominated Entities, Defence, Gaming and Gambling, Politically Exposed Persons, High Risk Jurisdictions (including HRTC).
• Must have problem solving skills, process improvement to provide recommendations for change in Wholesale Onboarding processes.
• Role demands interaction with different departments including RAU, Coverage, Screening, various forums etc. to ensure seamless completion on the refresh cases.
• Time management skills: must manage workloads effectively to complete complex and high-priority tasks within target timescales.
• Analysis & Judgement: must undertake KYC analysis with a high level of accuracy and attention to detail.

You may be assessed on key essential skills relevant for success in role, such as risk and controls, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Gurugram.

Purpose of the role

To support Wholesale Onboarding with day-to-day processing, reviewing, reporting, and issue resolution.

Accountabilities
• Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution.
• Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy.
• Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes.
• Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes.
• Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Wholesale Onboarding performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Wholesale Onboarding.
• Participation in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness.

Analyst Expectations
• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.