Business Lead, Digital Product Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

Professional

All Job Posting Locations:

Bangalore, Karnataka, India

Job Description:

Role Summary

The Digital Product Management Business Lead is an experienced role bridging business needs and digital solutions while leading and developing a team of professionals.

The Digital Product Management Business Lead translates business needs into clear, actionable requirements that enable successful delivery and adoption of digital, analytics, automation, data science, and AI products. The role works across business, product, design, data, engineering, quality, and technology partners to identify business needs, define requirements and future-state capabilities, shape product priorities, and guide digital solutions from discovery through implementation and continuous improvement.

This role collaborates closely with Product Managers, and is responsible for leading and developing a team, setting priorities, managing performance, and strengthening business analysis and product management capabilities

Business Analysis & Problem Definition
• Partner with business stakeholders, product teams and business analysts to ensure strategic priorities, business processes, pain points, opportunities, risks, and desired outcomes are effectively understood and documented.
• Guide and mentor business analysts in planning and facilitating discovery sessions through stakeholder interviews, workshops, process analysis, data analysis and user research.
• Provide oversight and direction on process and systems assessments, business requirements documentation, epics, user stories, process flows, and acceptance criteria ensuring solutions align with business objectives and product management best practices.
• Review and coach analysts on developing structured recommendations and business cases that support informed decision-making and investment prioritization.

Digital Product Management
• Lead and develop business analysts, providing guidance on product management practices, prioritization, and execution.
• Support adherence to product management frameworks, governance processes, and ways of working to ensure consistency across products and teams.
• Oversee product vision, roadmaps, backlogs and establish clear priorities for delivery teams.
• Partner with engineering, architecture, data, UX/design, and other teams throughout the product development lifecycle.
• Identify opportunities to leverage digital technologies, data, automation, analytics, and AI to improve business outcomes, assessing whether AI is the appropriate solution based on value, user need, data readiness, feasibility, risk, and required oversight.

Product Performance & Business Value
• Review and coach analysts on defining measurable product outcomes, KPIs, adoption metrics, and value measures, including relevant measures for AI-enabled capabilities such as reliability, output quality, user trust, exception rates, and productivity improvement.
• Monitor product performance and identify opportunities for optimization and enhancement, using AI-assisted analysis to detect patterns, adoption barriers, emerging risks, and improvement opportunities.
• Track expected and realized value from digital investments, using AI to synthesize performance, financials, adoption, and user data.
• Recommend whether products or capabilities should be enhanced, scaled, consolidated, or retired based on value, performance, adoption, risks, and strategic fit.

Stakeholder & Cross-functional Leadership
• Serve as a key connection point between SCE Product Managers and Business Analyst using AI-assisted synthesis to improve shared understanding of needs, decisions, requirements, and delivery implications.
• Build alignment across stakeholders with differing priorities and perspectives, using AI to organize inputs, compare options, clarify areas of agreement, conflict, and unresolved risks.
• Facilitate decisions on requirements, priorities, scope, trade-offs, and delivery, using AI-supported analysis to present options and implications while ensuring accountable stakeholders make final decisions.
• Communicate product roadmaps, progress, risks, dependencies, and outcomes to leadership, using approved AI tools to accelerate concise, audience-appropriate updates that are reviewed for accuracy and context.
• Translate technical and AI concepts, capabilities, limitations, risks, and trade-offs into clear business language, and translate business needs into actionable direction for technology teams.

People Management & Team Development
• Manage, coach, and develop a team of business analysts, product professionals, and related roles, including building their ability to use approved AI tools responsibly to improve work quality, speed, and business impact.
• Establish clear objectives, priorities, roles, and performance expectations, including expectations for appropriate AI use, verification of outputs, data protection, and accountability for final work products.
• Provide ongoing feedback, coaching, performance management, and career development, using AI-assisted preparation where appropriate while retaining personal judgment and accountability for employee decisions.
• Allocate work and resources based on priorities, capacity, skills, and development opportunities, using AI-supported workload and scenario analysis to inform—not determine—management decisions.
• Mentor team members in business analysis, product management, stakeholder engagement, Agile ways of working, and responsible application of AI to research, synthesis, requirements, testing, and communication.
• Establish consistent standards and best practices for requirements, product documentation, prioritization, delivery, and AI-assisted ways of working, including validation, traceability, privacy, security, and governance expectations.
• Identify capability gaps and create development plans to strengthen team effectiveness, including AI literacy, prompt and context design, critical evaluation of outputs, data fluency, and value measurement.
• Foster a collaborative, accountable, and high-performing team culture that encourages responsible experimentation, shared learning, and scaling of proven AI-enabled practices.

Other Duties:
Cultivate and Sustain Collaboration: Collaborate across teams to build trust, open communication, and shared ownership of project goals.

• Champion J&J Values: Model J&J C.E.O. Leadership Behaviors and values to reinforce a healthy and motivating workplace culture.
• Support Team Cohesion: Plan and participate in team-building activities, knowledge-sharing sessions, and feedback loops that foster trust, collaboration, and team cohesion.
• Encourage Growth: Support mentorship, and continuous learning within the team.

Required Minimum Education: Bachelor’s Degree (with 7+ years of experience) and/or Master’s Degree (with 5+ years of experience)

Required Years of Related Experience:
• 5+ years of relevant experience

Required Knowledge, Skills and Abilities:
• Bachelor's degree and/or Master’s degree in Information Technology, Data Analytics, Computer Science, Engineering or Supply Chain.
• 5+ years of relevant experience in business analysis, product management, digital transformation, technology delivery, or related disciplines in highly regulated business environments.
• Demonstrated people management experience, including coaching, performance management, prioritization, and employee development.
• Digital acumen and strong business analysis experience, including process analysis, requirements definition, future-state design, and stakeholder facilitation.
• Experience managing digital products or technology-enabled capabilities through multiple stages of the product lifecycle.
• Experience developing product roadmaps, managing backlogs, writing requirements/user stories, and prioritizing features.
• Strong understanding of Agile product development and cross-functional delivery.
• Demonstrated ability to partner effectively with business, engineering, architecture, data, and other technology teams.
• Strong analytical, problem-solving, facilitation, and decision-making skills.

Excellent stakeholder management and communication skills, including the ability to engage senior leaders

Required Skills:

Preferred Skills:

Accountability, Advanced Analytics, Analytical Reasoning, Business Intelligence (BI), Business Requirements Analysis, Communication, Data Analysis, Data Governance, Data Modeling, Data Privacy Standards, Organizing, Problem Solving, Statistical Analysis Systems (SAS) Programming, Systems Development, Technical Credibility, Technical Writing, Workflow Analysis