About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.

We have expanded from voice into three main platforms:

ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.

What we offer

Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role
ElevenLabs moves fast - and behind every high-performing leader is someone who makes sure nothing slips. This is a high-trust, hands-on role for someone who thrives in dynamic environments, holds themselves to a high standard, and takes genuine pride in making their lead's life easier - down to the small, considered details that others overlook.

You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most.

In this role, you will:

Manage complex, fast-moving calendars and provide scheduling and coordination support across multiple time zones and geographies
Handle sensitive and confidential matters with discretion, acting as a trusted partner in both professional and operational contexts
Coordinate seamlessly with internal stakeholders across teams, as well as external partners and senior leaders
Work closely with other EAs across the organisation to align schedules, share context, and keep cross-functional coordination running smoothly
Anticipate needs before they arise: managing follow-ups, flagging conflicts, and keeping the right people aligned
Build structure, processes, and systems that scale with a fast-growing AI company
Identify opportunities to automate and streamline repetitive work, using AI tools and productivity tooling to improve quality and speed

Requirements

Proven experience supporting senior leaders and their broader teams in a fast-moving environment, including coordinating with other EAs across the organisation
Strong organisational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders
Exceptional written and verbal communication skills, with the ability to communicate effectively with a wide range of stakeholders, from senior executives and partners to vendors and office guests
High emotional intelligence and discretion - trusted with sensitive information
Comfortable supporting not just an individual but a wider team at times - able to flex between high-priority senior leadership support and broader operational needs as the situation demands
Personable and easy to work with - someone who builds genuine relationships across the organisation and is trusted by the people around them
A natural reflex to reach for tooling and automation; fluency with AI tools such as Claude or ChatGPT and quick to adopt new systems
High personal standards - the kind of person who cares about the quality of their output and holds the bar
A valid passport and willingness to travel globally ~40% of the time
Language requirement: Fluent in English and Spanish (written and spoken). Proficiency in Portuguese is a plus.

Location
This role is based in Mexico or São Paulo

#LI-Remote

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.