ForgeRock - Consultant
Deloitte
Multiple Locationsonsitemidfull time4w ago
Deloitte
L35 - Senior Consultant
As an experienced Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Work you'll do
As a Senior Consultant on the Cyber Operate team, you will be responsible for:
Providing operational support for ForgeRock Identity and Access Management solutions, including Access Management, Identity Management, and Autonomous Identity Cloud, across software-as-a-service, cloud, and on-premises environments
Supporting incident, service request, and maintenance activities in alignment with service level agreements, including monitoring, health checks, alert handling, troubleshooting, and escalation
Onboarding applications and users through single sign-on, federation, and access policy configuration to support secure and compliant access management
Performing user provisioning, de-provisioning, access reviews, authentication journey updates, and policy changes while maintaining audit trails and documentation
Automating routine identity and access management tasks using scripting, business process model and notation workflows, continuous integration and continuous delivery pipelines, or infrastructure as code
Participating in change, patch, and upgrade activities, and maintaining documentation, runbooks, and knowledge articles to support service delivery and continuous improvement
The team
Deloitte's Cyber Operate teams manage clients' critical cyber assets either as a fully managed service or in partnership with clients. They deliver skilled talent, cutting-edge technologies, and robust processes to operate client cyber capabilities. This includes:
Managing Identity Lifecycle
Security Operations
Threat Intelligence
Application Security
Business Transformation
Continuous Compliance.
Cyber Operate team focuses on efficiently running operations by enabling automation, reducing manual effort and adhering to Service Level Agreements (SLAs) based on the standards set by clients.
Location:
Bengaluru / Hyderabad / Pune / Chennai
Shift Timings:
24x7 rotational shifts; flexibility for night, weekend, and holiday coverage; on-call support based on project assignments
Qualifications
Required:
3+ years of professional information technology experience
1+ years of experience supporting or operating ForgeRock identity and access management solutions in a managed services or operations environment
Experience with incident management, service requests, user provisioning, de-provisioning, and periodic access reviews using ForgeRock identity and access management tools
Experience with system monitoring, alert handling, health checks, troubleshooting, minor configuration updates, and participation in change, patch, and upgrade cycles
Experience creating documentation, runbooks, and support materials for operational processes
Experience with information technology infrastructure library processes and information technology service management tools such as ServiceNow or Jira Service Management
Experience with PowerShell, Shell, Python, or similar scripting for identity and access management operational tasks
Bachelor of Engineering, Bachelor of Technology, Master of Computer Applications, Master of Science in Computer Science, or equivalent degree from an accredited university
Preferred:
Experience supporting identity and access management products such as Okta, SailPoint, Ping, or Microsoft Entra ID
Experience integrating ForgeRock with enterprise platforms, directories, or cloud applications
Experience supporting hybrid or cloud-native environments, including Amazon Web Services, Microsoft Azure, Google Cloud Platform, or Kubernetes
Experience supporting identity and access management operations aligned to General Data Protection Regulation, Sarbanes-Oxley, or similar compliance requirements
Entry-level certifications in information technology infrastructure library, cloud, Linux, cybersecurity, or identity and access management
This position is aligned with the Core Talent Model. To view the associated benefit package, please reference this document
https://resources.deloitte.com/sites/dnet-tod-usi/Shared Documents/Benefits/USIBenefitsBrochureforPlanG.pdf
.
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