Cluster Manager IB Gurgaon
Aditya Birla Group
Skills
- Sales
- Channel Management
- Revenue Growth
- Relationship Management
- Team Leadership
- Sales Operations
- Customer Service
- Business Development
About the role
Company: Financial Services
Experience: 2-6 years
Job Purpose
Job Purpose Description
Job Context & Major Challenges
Job Context: /Job Challenges:
• Market Volatility as BSLI predominantly sell unit linked policies
• High dependency on third party/relationships who may have their own priorities so alignment is the key.
• Balancing between the process requirement and expectations of the Channel partners
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters)
KRA1 | Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company | Continuous interaction with the channel partners Mapping all the key decision makers and ensuring that the same information is shared with the superior Aggressively downloading all the RnR activities running by the organisation KRA2 | Executes smooth function of the sales and other processes in order to maximise business potential | Communicate any process change or change in any rules and regulations by the help of different training module. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks KRA3 | Ensure relevant people in the right place right time in order to maximise the productivity | Understanding the strength of the resource and depending on that allocating job responsibility Evaluating the opportunity of each business unit and allocating targets as per that Recruit, develop and train team members to maximize productivity KRA4 | Execute the right method of business acquisition in order get the profitable mix for the organisation | Scrutinise the business on regular basis and give the relevant information to superiors Interact with the customers through welcome calls KRA5 | Achieve Persistency targets as per the company norms so that renewals take place on time | Communicate with customers and resolve queries as and when required to ensure that renewal takes place on time
Skills: Sales
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