Managed Services - Fund Accounting - Senior Manager

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Managed Services - Fund Accounting - Senior Manager, you will lead the delivery of outsourced solutions, supporting clients in streamlining operations, reducing costs, and enhancing efficiency. Within our Assurance practice, you will leverage your skills in project management, technology, and process optimization to deliver exceptional services to clients. As a Senior Manager, you will apply sound judgment and strategic advising to influence outcomes and drive project success. You will motivate and coach teams, fostering a collaborative environment to solve complex problems and deliver quality results.

In this role at PwC Acceleration Center India, you will execute outsourced processes, including client interaction, data review, and quality control implementation. You will also resolve escalations and queries, confirming seamless service delivery. Your ability to develop and sustain diverse and inclusive teams, along with your commitment to excellence, will contribute to the overall success of our firm. This position offers the opportunity to deepen your skills and evolve your professional journey while making a significant impact on client operations and business strategies.

Responsibilities
• Leading the execution of outsourced processes, including client interaction and data management
• Guiding teams in implementing and monitoring quality controls to enhance service delivery
• Managing escalations and resolving queries to maintain client satisfaction
• Utilizing project management skills to streamline operations and improve efficiency
• Overseeing compliance auditing and quality assurance investigations to uphold standards
• Developing and mentoring team members to leverage their strengths and enhance performance
• Analyzing system components to identify linkages and interactions for process optimization
• Encouraging innovation and embracing technology to improve service outcomes
• Reviewing and verifying financial documents to support accurate reporting
• Building and maintaining relationships with clients to identify opportunities for service improvement
• Deliver robust NAV and financial reporting across assigned funds, ensuring adherence to SLA timelines, accuracy thresholds, and regulatory requirements.
• Work closely with the client’s staff and India-based colleagues in Bengaluru
• Carry out BAU oversight across financial reporting, fund accounting, and NAV delivery
• Perform error and risk validation, analyze control failures, support remediation activities, and contribute to Risk & Compliance investigations.
• Provide strategic direction and oversight within outsourced operating models to ensure alignment with organizational goals and client expectations.

What You Must Have
• Graduate or Postgraduate degree in Commerce, Accounting, or Finance.
• Professional certifications such as CPA, CA, or MBA (Finance) are an advantage.
• Relevant Investment Management qualifications or certifications (e.g., CISI, FINRA) would be desirable.
• 10-15 years of experience in financial services.
• Minimum 10 years of experience in fund accounting or fund financial reporting oversight in a supervisory or managerial role.
• Oral and written proficiency in English required

What Sets You Apart
• Strong technical expertise in private equity fund accounting, NAV oversight, and financial reporting, with knowledge of regulations across key jurisdictions, particularly the US.
• Solid understanding of private markets structures and asset classes (e.g., LP/GP, ICAV, private debt, real estate, and alternative credit) and associated valuation methodologies.
• Experience working within an outsourced operating model, with a proven ability to operate independently, exercise sound judgment, and maintain accountability in a governance-driven environment.
• Demonstrating advanced skills in Business Process Outsourcing
• Excelling in Claims Performance Management and Compliance Auditing
• Utilizing strategic questioning to drive impactful solutions
• Leading quality assurance process design and evaluation
• Managing complex client support operations effectively
• Applying analytical thinking to enhance service management
• Building and sustaining inclusive, high-performing teams