Analyst-Operational Risk Management
American Express
American Express
B30 – Analyst, Operational Risk Management (ORM) – Independent Monitoring & Testing
The objective of the Operational Risk Management (ORM) Independent Monitoring & Testing team is to strengthen organizational resilience through independent monitoring and testing activities, establish clear standards for reporting and risk assessments, and provide a holistic view of operational risk through aggregated reporting.
Operational Risk Management is seeking an Analyst for the Independent Monitoring & Testing team, focused on ensuring effective operational risk management is embedded into day-to-day business operations. This role requires extensive collaboration across multiple business units, functional areas, and geographies
The Analyst, Operational Risk Management (ORM), Independent Monitoring & Testing, will:
• Support the independent testing and monitoring program based on an annual risk-assessed plan and established testing methodologies
• Develop a comprehensive operational risk coverage universe that supports a risk-based annual plan
• Independently monitor operational risk trends and activities across the enterprise
• Support and execute an effective challenge process based on defined criteria and integrated into the annual plan
• Perform Test of Design (ToD) and Test of Effectiveness (ToE) activities and maintain associated control testing documentation
• Demonstrate strong knowledge of policies and guidelines related to RCSA, PRCA, Enterprise Risk Management, internal control frameworks, and risk parameters
• Possess an understanding of the Issue Management lifecycle, including issue identification, remediation, validation, and closure processes
• Manage independent Second Line of Defense (2LoD) testing activities, including integration of methodologies and test plans to address interconnected risks
• Coordinate a holistic and de-duplicated independent risk assessment process
• Proactively identify high-risk areas requiring intervention or escalation
• Support cross-functional Communities of Practice (CoPs) by sharing best practices and helping pioneer new methodologies
• Drive reporting related to operational risk topics for the Enterprise Risk Management Committee, Board of Directors, and Senior Management, while providing support and oversight for associated initiatives
• Act as a key contributor in sharing insights, themes, and best practices across the enterprise in a proactive manner
• CA/CS/MBA/B.Tech or Master's degree in Economics or Statistics, or a related field (preferably from a top-tier institute) with 0–3 years of relevant experience.
• Strong understanding of critical operational risk management lifecycle & issue management activities
• Excellent project management, communication, and interpersonal skills
• Experience in process governance and familiarity with policies, regulatory frameworks, and operational standards
• Strong analytical and problem-solving capabilities, including the ability to analyze data, identify trends, and evaluate risk scenarios effectively
• Experience in control testing, risk assessment, and audit functions
• Experience working within any Line of Defense (LoD) framework
• Excellent communication skills and proactiveness
Experience in one or more of the following areas is preferred:
• Prior experience in Operational Risk Management, Internal Audit, Statutory Audit, Risk Management, or First- or Second-Line Risk functions is preferred.
• Translating operational risk strategy and appetite into execution guidelines
• Monitoring and identifying breaches in Key Risk Indicator (KRI) thresholds and risk appetite metrics
• Supporting implementation of operational risk governance frameworks
• Developing and communicating operational risk procedures and standards while ensuring adherence
• Supporting operational risk examination and regulatory management processes
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