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The Singapore Operations Manager reports to the Coinbase Singapore (CBSG) Country Director and plays a critical role in scaling our regulated business under MAS. This role owns the design and execution of operational frameworks across trading, staking, and custody — ensuring CBSG operates with the rigor, resilience, and regulatory alignment expected of a licensed capital markets dealer.
What You'll Do
- Support the Country Director in overseeing operational functions within CBSG and across intragroup and third-party providers, ensuring delivery aligns with MAS regulations and contractual obligations
- Implement and maintain operational policies, procedures, SLA frameworks, and risk management processes across key business workstreams
- Establish and maintain supervision frameworks across CBSG's trading, staking, and custody operations in line with MAS regulatory and best-practice requirements
- Build and maintain robust operational resilience frameworks, including risk identification, contingency planning, and vulnerability mitigation to protect business continuity
- Coordinate operational incident responses, facilitating timely communication with internal stakeholders, regulators, and third-party service providers
- Partner with cross-functional teams — including Legal, Compliance, Finance, Product, and Security — to project manage critical operations and risk-related initiatives
- Support first-line-of-defense operations across launch assessments, approvals, staffing, and audit activities
Required Skills & Experience
- 10+ years of experience in Singapore financial services, capital markets, or operations strategy, including 5+ years in a supervisory capacity
- Experience within a MAS-regulated capital markets dealer, with focus on trade supervision across crypto, equities, or derivatives
- Prior experience serving as senior management, director, or an appointed representative of a MAS-regulated entity
- Demonstrated ability to develop and improve operational processes to drive efficiency at scale
- Strong cross-functional collaboration skills with proven ability to engage and influence senior stakeholders
- Excellent communication and presentation skills; able to produce externally ready materials with minimal review
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
P78202
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
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