Human Resources Specialist - Performance

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

HUMAN RESOURCES SPECIALIST - PERFORMANCE

We seek a Human Resources Specialist – Performance to join our Global Human Resources team.

As a Human Resources Specialist – Performance, you will work to support the global performance review cycle. You will work collaboratively with a highly motivated team within a fast-paced company. This role involves supporting the design, implementation, and continuous improvement of the performance management framework, leveraging SAP SuccessFactors Performance module. The consultant is involved in analyzing performance data, providing insights, and collaborating with cross-functional teams to drive continuous improvement and achieve desired objectives of the performance enablement process.

What you'll do: Human Resources Specialist - Performance in the Enterprise will…

• Design and implement performance enablement processes (quarterly snapshots, annual cycle).
• Standardize performance rating frameworks and calibration processes.
• Analyze performance data and generate reports to provide actionable insights for leadership.
• Track key performance indicators (KPIs).
• Configure and maintain Performance module and Work Zone within SAP SuccessFactors.
• Manage: Performance Snapshot templates and Expectations Framework
• Troubleshoot system issues and coordinate with HRIS or vendors.
• Act as SME for performance management practices across the organization.
• Establish governance guidelines and policy documentation.
• Ensure consistency across geographies, functions, and business units.
• Partner with HR business partners (HRBPs), Leaders, and ZSers to ensure smooth execution of performance cycles.
• Collaborate in training and guiding Leaders on best practices for performance management.
• Help design communication strategies to enhance transparency in performance management.

What you’ll bring:
• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 7-10 years of experience in performance management/ talent management or related HR functions.
• Strong analytical skills with proficiency in Excel, Power BI, or other data analysis tools.
• Experience working with HR systems like SAP SuccessFactors including Work Zone or similar tools.
• Ability to handle confidential data with high integrity and professionalism.
• Flexibility to work across time zones, cultures and levels of the organization;
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you’ll grow:
• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:
www.zs.com