Sales Manager I

Ways of Working - Mandate 3 : Employees to be located in their place of posting
/ respective office base location.

About Swiggy:

Swiggy is India’s leading on-demand delivery platform with a tech-first
approach to logistics and a solution-first approach to consumer demands. With a
presence in 500+ cities across India, partnerships with hundreds of thousands
of restaurants, an employee base of over 5000, a 2 lakh+ strong independent
fleet of Delivery Executives, we deliver unparalleled convenience driven by
continuous innovation. Built on the back of robust ML technology and fuelled by
terabytes of data processed every day, Swiggy offers a fast, seamless and
reliable delivery experience for millions of customers across India. From
starting out as a hyperlocal food delivery service in 2014, to becoming India’s
leading on-demand convenience platform today, our capabilities result not only
in lightning-fast delivery for customers, but also in a productive and
fulfilling experience for our employees.

Overview

A Sales Manager owns the acquisition and engagement of single-outlet
independent restaurants across an assigned city.

You are the primary touchpoint for these restaurants - learning their
business, understanding their challenges, and building a partnership where you
help the restaurant partner directly drive their growth in orders, visibility,
and customer engagement.

This role is Consultative & On-Field and requires you to be resourceful,
adaptable, and genuinely invested in your partners' success.

You'll develop consultative sales skills, learn restaurant operations
intimately, and build the foundation for scaling your career.

Key Responsibilities

-Own a defined geographic territory: build strong and successful
relationships with the assigned restaurant partners

-Field-intensive engagement: Conduct in-person visits, walking restaurants
through product demos, ROI analysis, and present how working with Swiggy is a
mutually beneficial relationship

-Consultative selling: Diagnose restaurant needs through questions about
their current channels, delivery logistics, marketing spend, and business
goals. Position Swiggy’s products as solutions, not features

-Relationship management: Manage the full lifecycle each month, pitching,
negotiation, activation, and ongoing support to the restaurant partner

-Data-driven problem solving: Track adoption metrics, identify why
restaurants aren't growing, troubleshoot issues, and course-correct

-Revenue responsibility: Own targets within your territory; track your own
pipeline and conversion rates

-Excel mastery: all the data related to your day-to-day work will be on the
city and central trackers, so you must have advanced knowledge of
Excel/Googlesheet/WSP

-Market research: Stay updated on restaurant trends, competitive landscape,
and local market dynamics. Feedback from the field informs product direction

-80 to 90 In-person meetings with restaurant partners a month

What We're Looking For

Experience & Background:

-0-2 years in B2B sales, field sales, or business development (preferably in
fmcg, food/beverage, or hotel industry)

-Track record of meeting or exceeding targets and managing your own pipeline

-Restaurant Business is a round-the-clock business; the role holder has to
take ownership of the growth of the assigned portfolio of restaurant partner

-Comfort with data, especially Excel—you should be able to build pivot
tables, use VLOOKUP, and create dashboards without help

-Post - Graduated preferably in marketing or sales

"We are an equal opportunity employer and all qualified applicants will
receive consideration for employment without regards to race, color, religion,
sex, disability status, or any other characteristic protected by the law"