Program Manager – Sales Transformation, India Sales BPR
Apple
Gurugram, Indiaseniorfull time5d ago
Apple
Summary
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!
Are you passionate about driving large-scale transformation and creating simpler, smarter ways of working? Join our Business Process Reengineering (BPR) team as a Program Manager, where you’ll lead large-scale transformation initiatives to optimise and simplify core business processes and creating solutions for a market that needs them. You’ll drive efficiency, scalability, and customer impact by combining critical thinking with hands-on execution. This role is ideal for someone with a strong grasp of business dynamics, proficiency in technology and AI concepts, and the ability to drive impactful transformation through strong multi-stakeholder influence and alignment.
Description
Reporting to the India Sales BPR Lead, this role sits within the Strategy, Automation & Insights (SAI) organization. You will partner closely with cross-functional business and technology teams — across India, Worldwide, and EMEIA — to design and deliver future-ready solutions & systems.
KEY RESPONSIBILITIES:
• Lead end-to-end BPR programs from concept to execution, aligned with strategic business priorities.
• Lead end-to-end program management and implementation of global initiatives.
• Collaborate with our channel businesses, central teams, and functional leaders to see opportunities, build transformation roadmaps, and drive adoption.
• Define targets and success metrics; monitor post-implementation performance to ensure sustainable results.
• Establish robust governance frameworks, manage risks, track breakthroughs, and provide executive-level updates.
• Lead change management through partner engagement, training, and communication.
• Help define and build the future India stack.
Minimum Qualifications
Bachelor’s degree in Business, Engineering, or a related field — or equivalent practical experience.
8+ years of experience in Program or Project Management, Operations Excellence, or Process Transformation.
Strong collaboration, communication, and partner management skills.
Strong business insight, analytical perspective, and results orientation.
Preferred Qualifications
MBA or Master’s degree or equivalent experience in Business, Engineering, or a related field.
Proven success managing enterprise-wide BPR or digital transformation initiatives.
Technically inclined with the ability to understand and implement complex process and system solutions.
Experience leading cross-regional or global programs in a complex matrix environment.
Ability to influence and align cross-functional and global teams without direct authority.
Experience with workflow automation, analytics, and visualization tools such as Miro, Tableau, Power BI, or similar.
Strong critical thinking, problem-solving, and influencing capabilities.
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