About the job:
As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.
Responsibilities:
Monitor network dashboards and alerting systems (e.g., IRM) for anomalies and performance issues and also perform initial triage of alerts, classifying severity and potential impact based on playbooks.
Troubleshoot and resolve network incidents of low to moderate complexity affecting wired and wireless networks, routing, switching, firewalls, etc.
Manage user-reported network issues submitted via the ticketing system (e.g., GUTS) and provide timely updates to users and stakeholders on ticket status.
Implement routine and low-impact network changes following approved Change Requests (CRs) and MOPs. This could include tasks like port configurations, VLAN assignments, or software updates on single devices.
Maintain and update network diagrams and operational documentation and also contribute to knowledge base articles and playbooks based on issue resolutions.
Minimum qualifications:
Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
1 year of experience with network routing protocols, design and troubleshooting, with network equipment providers, enhanced interior gateway routing protocol, IP routing, LAN switching, data center operations.
Preferred qualifications:
Experience with fundamental networking technologies (TCP/IP) and a wide range of protocols, including BGP, OSPF, ISIS, DHCP, IPSec, GRE, Wi-Fi standards, DNS, and Radius.
Direct experience working within a network operations environment.
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