Senior Manager -Digital Product Management
American Express
Skills
- Product Management
- Agile Methodologies
- Scrum
- Tokenization
- Payments
- Regulatory Compliance
- Stakeholder Management
- Product Roadmap
- Backlog Management
- User Stories
About the role
We are seeking a strategic and execution-focused Senior Manager to lead product development for our Token Services solutions in India. This role will be pivotal in driving the delivery of localized token capabilities that meet RBI regulatory requirements, while enabling secure and scalable payment experiences across our network.
• Product Development & Delivery
◦ Lead the end-to-end development of token capabilities tailored to India’s regulatory landscape
◦ Translate business requirements into actionable user stories and features for scrum teams, ensuring clarity, completeness, and alignment with compliance mandates
• Agile Execution
◦ Serve as the product owner for one or more scrum teams, managing backlogs, sprint planning, and feature prioritization.
◦ Collaborate with engineering and platform teams to ensure timely and high-quality delivery of token services
• Regulatory Compliance
◦ Interface with internal risk, legal, and compliance teams to interpret and implement RBI directives
◦ Ensure all token services deployed in India meet PCI DSS, and RBI circular requirements
• Stakeholder Engagement
◦ Partner with global product leads, platform architects, and India-based operations teams to align on roadmap, dependencies, and delivery milestones
◦ Represent Token Services in cross-functional forums and regulatory reviews.
• Innovation & Strategy
◦ Contribute to strategic planning and roadmap development for India token services
• 8+ years of experience in product development, preferably in payments, fintech, or regulated financial services.
• Strong understanding of agile methodologies and experience writing user stories and managing scrum teams.
• Familiarity with RBI regulations, data localization frameworks, and tokenization technologies.
• Proven ability to lead cross-functional teams and deliver complex products in a matrixed environment.
• Excellent communication and stakeholder management skills.
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