Lakshay Chaudhary
Associate Product Manager
About
Associate Product Manager with 1+ years driving AI/LLM-led servicing on an 20,000+ user platform — built a conversational AI quality-scoring system and automation workflows that measurably reduced escalations. Comfortable with Evals, quality metrics, and cross-functional execution across data, design, and business.
Experience
Associate Product Manager
CurrentShaadi.com· Mumbai
Jun 2025 – Present
Own post-payment VIP experience for ~20,000 users and internal RM panel (400+ relationship managers). Ran A/B test on CX feedback flow, lifting survey response rate 20%→30%. Own Convin.AI vendor relationship end-to-end. Built AI/LLM call-quality scoring system across 400 RM-customer conversations. Ran cohort analysis on low-match-pool users to flag churn risk. Built n8n automation for Meta Ads & affiliate marketing tracking and multilingual competitor ad intelligence tool. Own SQL-driven funnel dashboard.
Growth & Analytics
FreelanceArebyte (London)· Remote and Freelance
Jun 2024 – May 2025
Managed $10,000/month Google Ads budget; applied funnel analysis to cut cost per conversion 93% ($27 → $2) while consistently exceeding campaign KPIs. Used Google Analytics to identify drop-off points in the user journey, translating behavioural data into product and content improvements — drove 15% engagement lift.
Education
IIM Udaipur
Masters of Business and Administration, Business Administration
Jan 2023 – Jan 2025
FDDI Noida
Bachelors of Design, Design
Jan 2018 – Jan 2022
Skills
Accomplishments
Campus Winner – IDFC Bank Case Competition
Jan 2024
IDFC Bank
Referral strategy for high-balance account growth